Service Level Agreement Ziggo

Sometimes something goes wrong. A pine problem in your store is catastrophic. Just like your online shop, which is slowly reloading. That`s why a service level contract with us is simply called a good guaranteed service. When you call our business department, you get someone with a literal knowledge on the line. This way, we make sure you get the right help quickly. free. Even in the morning before coffee. Even in the evening after eight hours of news. Heiden ICT Services Abcoudestraat 3 2546 EG The Hague 06-421544646 Date: 29 February 2016 Version: 1.0.0 Traditional services are increasingly being combined with online services. You are looking for a partner who understands this and is there for you in the field of the Internet and telephony. You`ll find this partner in Optifact. We guarantee our knowledge and service with Ziggo Business Internet Cable, Connect MKB, a solid combination.

With Ziggo`s Professional Wifi – Business Internet Pro, you can choose the internet speed that matches your business. And you can choose between TV and exclusive products like Multi Wifi, Cloud and Pin Zeker. In addition, you can of course count on a vast business service. You can choose from several service agreements (SLAs), even with assistance on weekends. We understand how fast and reliable the Internet is for you. Whether you have a restaurant or an online shop. And if there`s something, you want to see that it`s resolved quickly. That`s why our customer service is also available in the evenings and on weekends. Of course, Ziggo also has business packages.

Ziggo has packages for freelancers: “Connect ZZP Internet” and Connect ZZP All-in-one. If you have a larger company with multiple employees and more specific requests, like. B: a cloud-based telephone exchange, a nearer SERVICE Level Agreement, multiple fixed IP addresses or Multi Wifi, you end up on the “Ziggo MKB Connect” packages. Look for and compare them directly to other business providers ( Guaranteed to be back in service within 8 hours, even on weekends our network and modem have availability of 99.8 percent per year. Something`s wrong? Our technicians allow you to get back in good shape as soon as possible. Monday to Friday from 8 a.m. to 10 p.m.

[pricing_table] [pricing_column title “Internet Complete” type”” “price””-79.00″ time”per month”] [pricing_row] [/pricing_row] [pricing_row] [wppb progress-50 text”130/30 Mbps” [/pricing_row] [pricing_row]5 adresses IP fixes[/pricing_row] [pricing_row]Accord de service[/pricing_row] [pricing_footer url=” » type=”primary » size=”]Plus d`informations[/pricing_footer] [/pricing_column] [pricing_column title=”Internet Pro » type”featured » price=€ 99,00= time « par mois » « ] [pricing_row][/pricing_row] [pricing_row][wppb progress=75 text=””200/40 Mbit/s”][/pricing_row] [pricing_row]5 adresses IP fixes[/pricing_row] [pricing_row]Accord de service[/pricing_row] [pricing_footer type”primary ” size =””]Plus d`informations[/pricing_footer] [/pricing_column] [pricing_column title=”Internet Pro Plus » type=” » price=”€ 119.00 » time=””par mois”] [pricing_row] [/pricing_row] [pricing_row][wppb progress=100=text=500/40 Mbit/s]]]:500/40 Mbit/s]][pricing_row] [pricing_row]5 adresses IP fixes[/pricing_row] [pricing_row]Accord de service[/pricing_row] [pricing_footer url=” » type=”primary » size=”]Plus d`info[/pricing_footer] [/pricing_column] [/pricing_table] Business Hosted Calls de Ziggo permet d`appeler IP.